OUR philosophy

As President of CHICAGO LASER & COMPUTER SERVICE, Ken Stone was known for being a hands-on guy who was genuinely concerned about all of his customers, no matter what size. To him, they were like family. They weren't just faces: they had names and stories. Ken recognized that business was more than a simple financial transaction. There's a human side, a relational aspect that often gets overlooked in today's busy world. It was this belief and Ken's commitment to customer service that led to him founding PERSONAL TOUCH TECHNOLOGY, LLC, dedicated to doing business with old-fashioned integrity but in a modern world. Experience the quality yourself and you'll never go elsewhere. Our name says it all.

We not only repair your equipment, we also take the time to show you how to maintain it yourself so that you minimize the potential of having the same issue again. We don't try to turn you into a "geek"; we simply show you the little things that you can do to avoid future problems, and explain things in a way that you can understand and appreciate. Patience is a virtue that most computer technicians don't have--but we do.

Our philosophy is simple: WE TREAT YOU LIKE WE WANT TO BE TREATED. Honesty and integrity are important. We don’t claim to have every answer to every question but we DO promise to listen and help you resolve your situation to the best of our ability. You will be treated fairly and with respect. We're more interested in building a relationship than in making a sale. After all, there's no better form of advertising than a satisfied client.

CONFUSED? FRUSTRATED? SPECIALIZING IN COMPUTER REPAIR SERVICES AND ASSISTANCE FOR INDIVIDUALS OR SMALL BUSINESSES WHO NEED PERSONALIZED ATTENTION. SENIOR CITIZEN DISCOUNTS AVAILABLE.

OUR APPROACH

WhO WE ARE